Careers with AIFS

Placement Services Coordinator
Au Pair in America
Stamford, CT

Au Pair in America has been placing au pairs with American families in 36 states since 1986. Au Pair in America is a division of the American Institute For Foreign Study® (AIFS), the world’s leading international exchange and travel company. Au Pair in America is a leading provider of au pairs for over 5,000 host families each year.

APIA is quickly expanding and looking to fill a newly created position for a Placement Services Coordinator.  The PSC guides the host families through the process of selecting their new au pair starting with finding applications of compatible au pairs through an online matching system, presenting them to the family via internet, email or mail, advising them on the VISA processes and cultural issues, and ending with the match of a family and an au pair.  To help facilitate an efficient and smooth match between a host family and an au pair, PSC’s proactively contact host families, become familiar with host family needs and preferences, review au pair files selected by automated system, provide feedback and guidance to host families throughout the process, liaise with our London office headquarters regarding au pair placements when necessary, become familiar with the VISA application process for each country.

The right applicant will be detail oriented, organized, be able to work independently and be a team player.  Customer service and sales experience required.  Must be able to handle multiple priorities and be able to work effectively on the telephone.  Excellent verbal, listening and problem solving skills a must!  Experience with Microsoft Word, Lotus Notes, database systems, e-mail, and the Internet helpful.  Minimum Bachelor’s degree or equivalent education required.

How to apply:
Please send resume, cover letter and salary requirements to:
aifsrecruit@aifs.com

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